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Shipping policy

Shipping Policy

 

Shipping Timelines

Orders are typically processed within 3–5 business days after payment is received. Shipping timelines may vary based on destination and carrier service.

 

 

Domestic & International Shipping

We ship across Canada and internationally.

For international orders, customers are responsible for any additional customs duties, taxes, or import fees charged by their country.

 

 

Responsibility for Loss or Damage

Circle Craft is not liable for any loss or damage that occurs during shipping, including:

  • Delivery of your original order
  • Any returns shipped back to us

We do not offer replacements or refunds for orders damaged in transit. 

 

 

Shipping Address & Delivery Issues

Please ensure your shipping address is accurate when placing your order.

Circle Craft is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.

If a package is returned to us due to a delivery issue (e.g., incorrect address or missed delivery), the customer will be responsible for any additional shipping charges required to resend the order.

 

 

Questions or Concerns?

For any inquiries related to shipping or your order, please contact us at:

manager@circlecraft.net

 

Man holding a black leather bag with a brand tag in a store setting

Supporting Artists, Supporting Community

Circle Craft is more than a gallery or a shop. We're a co-operative, owned and run by the artists who make up our membership. That means when you buy from Circle Craft, your purchase goes directly back to the maker behind the work. No middlemen. No corporate margin. Just a community of over 140 B.C. artists building something together, and a place where craft, creativity, and livelihood are all the same thing.

Made in British Columbia, Canada

Circle Craft is rooted in B.C., where 140 artists across the province draw inspiration from some of the most extraordinary landscapes on earth. From the rugged coastline to old-growth forests to the high desert of the interior, our makers are shaped by the place they call home. That connection to this land isn't just inspiration. It shows up in every piece, every medium, and every collection we carry.